Transforming a South American Client into a Strategic Partner 

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Transforming a South American Client into a Strategic Partner

nome do especialista em sourcing
nome do cliente/empresa
a Client from South American
indústria
custo economizado
Histórico do projeto:

In June 2025, we welcomed a valued client from South America to our Asian Sourcing Group (ASG) office in South China.

 

This family-owned business, with solid income from their shopping mall operations, had just wrapped up their first major sourcing deal with us—an impressive million-dollar order that kicked off their China sourcing journey.

 

The visit was meant to be a friendly face-to-face meeting to strengthen our relationship, and the atmosphere was relaxed and filled with good conversation.

As Dificuldades:

During our casual chats, we discovered a pretty significant issue. Even though this client had a huge product order coming to their port in just two months, they hadn’t started planning how to sell any of it yet.

 

Being new to international trade and retail, they simply hadn’t thought that far ahead.

 

Without a solid sales plan, they were looking at potential inventory problems—products sitting in warehouses, cash tied up, and missed opportunities to make money.

Nossa solução:

Instead of just being their supplier, we decided to step up as their business advisor. During a break in our conversation, we asked a simple but important question: “Your goods are arriving in two months—how’s your sales prep going?” That question was a real eye-opener for them, and they admitted they hadn’t really thought about it yet.

 

Here’s what we suggested: ASG would put together a complete product database with great photos, detailed specs, and compelling descriptions for everything they ordered. This would let their marketing team start promoting and pre-selling products right away, instead of waiting for the actual goods to show up.

 

We also recommended using pre-sale numbers to guide future orders—like if they get 50 pre-orders, they could confidently order 100 units next time. This approach would help them avoid getting stuck with too much inventory while staying responsive to what customers actually want.

 

Our conversation naturally expanded into bigger picture stuff. We talked about them potentially becoming ASG’s local partner in South America, helping other businesses there navigate payment issues and import restrictions when sourcing from China.

 

We also explored setting up additional sales channels to reach more customers, and even discussed turning their malls and online platforms into a local marketplace—kind of like a South American Alibaba—where they could help sell products for other clients and really expand their influence in the market.

O resultado:

asg south america client 2

The client left our meeting genuinely excited and committed to bringing these ideas back to their leadership team.

 

By shifting from just being their supplier to becoming their strategic advisor, we helped them see a much bigger picture—they could evolve from simply buying products to becoming key players in sourcing and distribution in their region.

 

This opened the door to a much deeper partnership with ASG, with real potential for joint ventures down the road.

Avaliação do nosso cliente:

“Daniel and the ASG team went way beyond just supplying products—they really opened our eyes to what’s possible. Their proactive thinking about pre-sales, partnership opportunities, and building a marketplace gave us a completely fresh take on our business. We’re excited to explore these ideas and take our partnership to the next level.” — South American Client, June 2025

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